Unlike Daffodil Day, this time I sold a lot more stuff! I think reason being could be due to the location I'm working at, and/or the popularity of the fundraising.
This got me thinking about the concepts I've been learning at school:
- Even the two 'brand's in the same organisation, can have different reaction from the public. Do we call it in the commerce term..image branding?
- The location of the 'store' makes big difference! The first time I was volunteering at a landmark in Sydney: Darling Harbour, where tourists are relatively more compared to locals on the working hours. Tourists may also not be familiar with the event and refuse to contribute, and they might not care much since it is not for their home country..? I choose to believe more on the first reasoning. Darling Harbour is indeed close to some offices, but not as many as in the Town Hall Station, where people also get off and on trains every minute. Higher chances to meet citizens who are supportive towards the familiar fundraising event ;)
- Customer service plays a role! The more we enjoy volunteering for this cause, the more we seem 'approachable'.This can be seen through the conversation among members, the 'welcoming' atmosphere among the staffs which show 'friendliness' to others. The smiles we give away whenever they buy (or even not buy something).. oh and the marketing strategy, like the presentation of the merchandises (ie. the 'catchy' colours)! : )
- Since the 'staff members' in this case are those who volunteer.. they may show greater job and organisation commitment. Working for 5 hours with short (sometimes even no) break as well as no monetary reward..shows the employee engagement in the organisation ;) Of course we are allowed to take breaks as long as we want but since this working is individual consent.. we might feel a little guilty, no? :p
Sorry if I confuse you with some of the commerce terms x) I'm practising to apply the management knowledge (I'm about to be tested) in the recall of that experience.. hehehe
By the way, finals is approaching very very soon.. and I better be well prepared by the time it's here. Wish me the luck and motivation I can get to nail this big thing? It's probably the most important 'exam' I have still got to face before the end of year. All possible fingers crossed xxxx
Thought I might also share today's happenings and inspiration:
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| Reminder |
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| One of the many food trucks in 'Movable Feast' even tonight! |
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| Food truck's hunt. yummmm ;B |
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| I find this lovely <#3 |
Until next time then! xoxo
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